🚚 Shipping Policy for Perfume E-commerce Store
At Madness Perfumes we aim to deliver your favorite fragrances quickly and securely. Below are the details of our shipping policy.
1. Shipping Destinations
We currently ship to:
- Egypt.
- If you don’t see your country listed, contact us before placing an order.
2. Processing Time
- Orders are processed within 1–5 business days (excluding weekends & holidays).
- During high volume periods (sales, holidays), processing may take slightly longer.
3. Shipping Times
Estimated delivery times after dispatch:
- Local (Greater Cairo): 1–5 business days
- Outside Cairo: 6–14 business days
- International: 15 – 30 business days
Tracking information will be emailed once your order ships.
4. Shipping Fees
- Local (Greater Cairo): Calculated at checkout or based on weight and destination.
- International Shipping: Calculated at checkout or based on weight and destination.
5. Customs, Duties & Taxes (For International Orders)
- International buyers are responsible for any customs duties or taxes required by their country.
- We are not responsible for delays caused by customs.
6. Delivery Issues
If your order is delayed, lost, or damaged in transit:
- Contact us at Sales@madnessperfumes.com
- We’ll work with the courier to resolve the issue or offer replacements/refunds if eligible.
7. Contact
📧 Customersupport@madnessperfumes.com
🌐 madnessperfumes.com